Your Privacy Is Our Responsibility
Our complete and transparent commitment regarding how your personal information is collected, used, and protected on the tg666 platform is described here.
tg666 is a trusted and secure online gaming platform for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes how tg666 collects, uses, stores, and safeguards your personal information. By using our website, you agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform and contact us at [email protected].
What Information We Collect
We collect certain necessary personal information to provide our services. The categories of information collected are listed below:
1.1 Registration and Account Information
- Full name (legal name)
- Date of birth (for age verification — we only serve users aged 21 and above)
- Email address
- Account username and password (stored in encrypted form)
- Currency preference and language settings
1.2 Financial Information
- Payment method details (bKash, Nagad, Rocket, or bank transfer)
- Deposit and withdrawal transaction history
- Account balance and bonus ledger
Note: We do not directly store any bank card numbers or full payment credentials — this information is securely handled by the relevant payment service providers.
1.3 Identity Verification (KYC) Information
- National ID card (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Selfie or photo verification (when required)
1.4 Technical and Usage Information
- IP address and device type
- Browser type and version
- Access time and date
- Pages viewed on the platform and game history
- Information collected from cookies and similar tracking technologies
How We Use Your Information
tg666 uses collected information only for the following legitimate purposes:
2.1 Service Delivery and Operations
- Creating, managing, and verifying your account
- Processing deposits (minimum ৳200) and withdrawals (minimum ৳500, typically within 5–30 minutes)
- Managing bonuses and promotional offers, such as a 200% welcome bonus up to ৳20,000
- Providing VIP program benefits and calculating weekly cashback
- Ensuring 24/7 live chat and email support services
2.2 Legal and Regulatory Obligations
- Complying with anti-money laundering (AML) regulations
- Ensuring age verification (21+ policy strictly applies)
- Detecting and preventing fraud
- Responding to lawful requests from regulatory authorities
2.3 Platform Improvement and Personalization
- Customized recommendations based on your gaming experience and preferences
- Analyzing and improving site performance
- Monitoring the effectiveness of responsible gaming tools
2.4 Communications
- Sending important account notifications
- Sending promotional emails and offers with your consent
- Sending security alerts and transaction confirmation messages
Information Protection and Security Measures
tg666 has implemented multiple technical and organizational security measures to protect our users' information:
3.1 Encryption Technology
Our platform uses 256-bit SSL (Secure Socket Layer) encryption, which keeps all data transfers between your browser and our servers fully secure. Passwords are always stored using a one-way hashing algorithm — no employee or system can view your actual password.
3.2 Data Storage Security
- Data stored in a secure cloud environment with server-side encryption
- Regular security audits and vulnerability testing conducted
- Access controls — only authorized personnel can view necessary information
- Firewall and intrusion detection systems active
3.3 Financial Transaction Security
All financial transactions via bKash, Nagad, Rocket, and bank transfer are completed within the secure environments of the respective payment service providers. We never store your full payment credentials.
3.4 Account Security
- Automatic alert messages for unusual login attempts
- Account temporarily locked after multiple failed login attempts
- Additional verification required for access from a new device
Information Sharing with Third Parties
tg666 does not sell or commercially rent your personal information. However, information may be shared with the following third parties in specific circumstances:
4.1 Payment Processors
We share necessary information with bKash, Nagad, Rocket, and related banking partners to complete financial transactions. These partners handle information in accordance with their own privacy policies and security standards.
4.2 Game Software Providers
Only the minimum information necessary for game operation is shared with game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others — primarily a unique session identifier that does not directly reveal your identity.
4.3 Legal Obligations
We may be legally required to disclose information to regulatory or law enforcement authorities under court orders, government directives, or applicable law. In such cases, we will provide only the information that is strictly necessary.
4.4 Technology Service Providers
We use certain trusted technology partners for platform operations (such as server hosting, security software, and analytics tools). These providers operate under strict data protection agreements and cannot use your information without our instructions.
Cookies and Tracking Technology
5.1 What Are Cookies and Why Do We Use Them
Cookies are small text files that our website stores on your device. They help improve your browsing experience, remember your login status, and analyze site performance.
5.2 Types of Cookies We Use
- Essential Cookies: Required for core site functionality — login sessions, security tokens, etc. These cannot be disabled.
- Functional Cookies: For language preferences, game settings, and personalized experience.
- Analytics Cookies: Collecting anonymous statistics to understand and improve site usage.
5.3 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some site functionality to not work properly.
Data Retention Period
We retain your personal information only for as long as it is necessary for the relevant purpose:
- Active account information: for as long as the account remains active
- Transaction records and financial history: at least 5 years after account closure (as required by law)
- KYC and identity verification documents: until applicable regulatory requirements are met
- Technical logs and analytics data: typically 13 months
- Customer service records: 3 years after account closure
After the above periods have passed, we will securely delete or anonymize your information.
Your Rights and Choices
As a tg666 user, you have the following rights:
7.1 Right to Access Information
You can send a request at any time to [email protected] to find out what information we hold about you. We will respond within 30 days.
7.2 Right to Correct Information
Contact our support team to correct any inaccurate or incomplete information in your account. We will update the information after appropriate verification.
7.3 Account Closure and Data Deletion Request
You may close your account and request deletion of data other than information that is legally required to be retained. Please note that financial records and KYC information must be retained for a specified period due to legal obligations.
7.4 Right to Opt Out of Marketing Communications
You can contact us at any time to stop receiving promotional emails or messages. However, it is not possible to stop important account notifications (security alerts, transaction confirmations).
7.5 Data Portability
We will endeavor to provide your requested information in a structured, commonly used format.
Protection of Minors
tg666 strictly does not provide services to anyone under the age of 21. We ensure the protection of minors through the following measures:
- Age verification process mandatory at the time of registration
- Government-issued identity document review during the KYC process
- If an account holder is found to actually be a minor, the account will be immediately closed and any deposited funds will be withheld
- We never knowingly collect any information from anyone under the age of 18
If you believe a minor is using our platform, please notify us at [email protected].
Policy Changes and Updates
tg666 reserves the right to update this Privacy Policy from time to time in line with changes to its business operations, technology, or legal requirements. Whenever significant changes are made to this Policy:
- The "Last Updated" date at the top of the page will be changed
- Registered users will be notified of important changes by email
- A notification will be displayed on the platform
Continued use of our platform after an update will be taken to mean that you have agreed to the new policy. We recommend that you review this page regularly.
Get in Touch with Us
If you have any questions, concerns, or requests about this privacy policy, please contact our dedicated support team:
Email Support
For privacy-related requests, write in the subject line: "Privacy Request"
Live Chat
24/7 support in Bengali
Use the live chat feature directly on the site
We typically respond to email requests within 72 hours. For urgent matters, use the 24/7 live chat.